Shipping policy

Shipping Policy

Thank you for shopping with BC Layer Lab. Below you’ll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or public holidays.

During busy periods or product drops, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Australia (Domestic)

Standard Shipping (Tracked): $9.95 AUD
Express Shipping: $14.95 AUD
Free Shipping on orders over $75 AUD

Estimated delivery time: 2–8 business days

New Zealand

Flat Rate Shipping (Tracked): $19.95 AUD

Estimated delivery time: 5–10 business days

International (Europe, USA, UK & Rest of World)

Flat Rate Shipping (Tracked): $34.95 AUD

Estimated delivery time: 7–15 business days

Shipping Carrier

All orders are shipped via Australia Post.

Tracking information will be provided once your order has been dispatched.

Delivery Delays

Please note that delivery times are estimates only and may vary due to:

Postal service delays
Customs processing (for international orders)
Peak seasons or public holidays

BC Layer Lab is not responsible for delays once your order has been shipped.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes once the parcel reaches your country.

These charges are the responsibility of the customer and are not included in the shipping cost.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Parcels

If your order arrives damaged or appears lost in transit, please contact us at:

Bc.layerlab@outlook.com

We will work with Australia Post to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact us at: